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Frequently Asked Questions

What is the intake process like?

The intake appointment is 60-75 minute for therapy. The appointment involves a Licensed Psychologist meeting with the parent, child, or individual to gather more information about the presenting concerns. The Psychologist will provide feedback on an optimal treatment plan and will often provide initial recommendations during the first appointment. Often, questionnaires are completed as part of the intake process to more accurately assess mood, anxiety, and other behavior symptoms. The format of the initial session may vary depending on the presenting concerns. For example, sometimes the Psychologist will meet with all family members and other times the Psychologist will meet with an individual depending on the age of the identified client.


What forms do I need to complete before my first appointment?

Before the first appointment, clients complete some brief questionnaires and sign consent forms electronically via a secure client portal.


What happens if I miss my appointment?

We have a 24-hour cancellation policy and a late-fee may be assessed for missed appointments depending on the circumstances.


Do you offer teletherapy?

All of our Psychologists offer both teletherapy and in-person options.


When is my payment due? How do I pay?

Payment is due upon completion of the session. Clients pay Annapolis Child and Family Therapy Center in Annapolis, Maryland directly or via the patient portal. All major credit cards, checks, and cash are accepted. We are happy to discuss the fee structure with you directly.


Do you take insurance?

Our Psychologists are “out-of-network” providers. We will work directly and confidentially with individuals, couples, and families to define their goals and to assess their progress. We do not participate in any insurance network because we feel strongly that third parties should not dictate the nature and duration of the therapy.


To find out what your insurance plan will reimburse you for, call them and ask the following questions:

  • Do I have mental health benefits?
  • Does my plan have out-of-network benefits?
  • What does the company allow (“reasonable and customary”) for the following codes: 90834, 90847, and 90791?
  • How much does my plan cover for an out-of-network mental health provider?
  • Is approval required from my primary care physician?
  • Are there standardized forms I will need to submit for reimbursement? Where do I find them?
  • What is my annual deductible, and has it been met for this year?
  • When does my calendar year start?
  • How many sessions per calendar year does my plan cover?


If your health insurance company offers out-of-network benefits, you should receive some reimbursement for the cost of my services. Most of my clients who receive reimbursement find that their insurance covers 50% to 75% of their session costs. In some instances, clients’ total cost per session is close to what they would be paying for a co-payment to an in-network provider.


We know that understanding insurance coverage and the reimbursement process can be challenging. We are happy to help guide you through this process.


Get in Touch

If you need help facing challenging situations, schedule an appointment with us today by calling (410) 753-6119 or filling out this inquiry form.


You can expect a quick response time (same-day) if we do not immediately answer your phone call.

Please note, we currently offer services in Annapolis and Surrounding Areas, Anne Arundel County, Eastern Shore, Southern Maryland, Prince George's County, and Howard County.

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